Welcome to Snapbook Africa ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data and treasured memories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and photobook printing services.

We collect information to provide and improve our photobook creation and delivery services: • Account & Profile Information: Name, email address, phone number, delivery addresses, and login credentials. • Uploaded Photos & Media: Photos you upload directly from your device or import via third-party services (such as Google Drive or Dropbox). These images are used exclusively to design, preview, and print your photobook. • Transaction & Payment Details: Order items, payment reference numbers, billing address, and transaction status. We do not store raw credit card numbers or banking PINs; all payments are processed through certified, secure payment gateways. • Device and Usage Information: IP address, browser type, operating system, and interaction analytics to optimize application performance.

When you choose to import photos directly from Google Drive or Dropbox: • We request read-only access strictly for the specific photos and folders you select for your photobook. • We do not read, store, or share your other personal files or documents stored in your cloud accounts. • Google user data obtained via Google OAuth is handled in strict compliance with the Google API Services User Data Policy, including Limited Use requirements.

Your data is utilized for specific, legitimate business purposes: • Processing, customizing, printing, and delivering your photobooks. • Communicating order updates, tracking links, and customer support responses. • Account authentication, security verification, and fraud prevention. • Sending optional promotional newsletters and updates (you can opt out at any time).

We treat your photos with maximum privacy and security: • Uploaded images are stored in secure cloud storage with restricted access permissions. • Temporary print-generation files are automatically queued for deletion after your physical order is produced and safely delivered. • You may request permanent deletion of your uploaded media or account data at any time by contacting our support team.

We do not sell, rent, or trade your personal information or photos to third parties. Data is only shared with trusted partners essential for service execution: • Printing & Manufacturing Partners: Strictly for producing your physical book. • Logistics & Courier Services: Sharing delivery addresses and recipient phone numbers for shipping. • Payment Providers: Secure payment processors (e.g., M-Pesa, card payment gateways). • Legal Compliance: Where required by law, subpoena, or lawful government request.

We implement industry-standard technical and organizational security safeguards, including HTTPS encryption in transit, encrypted storage at rest, strict access controls, and regular vulnerability monitoring to protect your information against unauthorized access, alteration, disclosure, or destruction.

You have full control over your personal data: • Access and update your profile information in your account settings. • Request a copy of your stored personal data. • Request deletion of your account and associated media. • Unsubscribe from promotional emails via the one-click unsubscribe link.

If you have any questions, suggestions, or privacy requests regarding this Privacy Policy, please contact us: Email: admin@snapbookafrica.com Phone: +254 710 544 893 Location: Nairobi, Kenya