By accessing or using the Snapbook Africa website, mobile applications, or ordering services, you agree to be bound by these Terms and Conditions. If you do not agree to all terms, please refrain from using our services.

When you register an account with Snapbook Africa, you agree to: • Provide accurate, current, and complete information. • Maintain the confidentiality of your account credentials. • Promptly notify us of any unauthorized use or security breach of your account. • Accept responsibility for all activities that occur under your account.

You retain 100% ownership and copyright of all photos and artwork you upload to Snapbook Africa: • By uploading photos, you grant Snapbook Africa a temporary, non-exclusive license solely to process, render, and print your customized photobook. • You warrant that you have the legal right and permission to upload and print all included photos. • You agree not to upload content that is unlawful, defamatory, infringing on intellectual property, harassing, or sexually explicit.

Because our photobooks are custom-printed on demand: • Please review your design, cover title, image arrangement, and cropping carefully in the preview screen before completing checkout. • Once an order has entered production/printing, modifications or cancellations may not be possible. • We print images as provided; image resolution and print quality depend directly on the source files provided by you.

• All prices are displayed in the applicable local currency or USD and include standard specifications as listed on our product pages. • Payment must be completed in full at the time of order placement through our accepted payment methods (including M-Pesa, debit/credit cards, and digital wallets). • Shipping fees and applicable taxes will be clearly itemized at checkout prior to final payment.

• We ship orders throughout Africa and internationally using trusted delivery and courier partners. • Estimated delivery times are guidelines and may vary due to location, customs clearance, or carrier delays. • Snapbook Africa is not liable for delivery delays caused by inaccurate recipient addresses provided by the customer.

We stand behind the craftsmanship of our photobooks: • If your photobook arrives damaged, defective, or with a manufacturing flaw, please notify us at admin@snapbookafrica.com within 7 days of delivery with photos of the defect. • We will promptly reprint and reship a replacement book at no additional charge. • Because books are custom-printed with your personal photos, refunds cannot be issued for customer errors (e.g. typos in title, low resolution photos chosen by the user, or mistaken photo selections).

To the maximum extent permitted by law, Snapbook Africa and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products.

We reserve the right to revise or update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services following changes constitutes acceptance.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. For inquiries or dispute resolution, contact us at: Snapbook Africa Email: admin@snapbookafrica.com Phone: +254 710 544 893 Nairobi, Kenya